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Thoughts From the Curators

Some of you reached out to us regarding our commentary about delivery last month. It seems this topic is really at the top of everyones mind. This month we're running a poll to better understand how much of a pain managing 3rd party orders has become for your restaurant. How useful would it be to aggregate these orders into your POS? Link to Poll

To Happy Holidays~!

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- Restaurant Tech Monthly 

New service offers diners ultra-personalized meals according to their genetic make-up

A London restaurant has started using DNA samples to create ultra-personalised meals that are perfectly in tune with a diner's body in what it claims is a world first.

Using a saliva sample, Vita Mojo restaurants can identify which food groups to eat more of to eliminate any vitamin deficiencies, as well as highlighting any unknown food intolerances.


AI writes Yelp reviews that pass for the real thing

What if the feedback blurbs on sites ranging from Amazon to iTunes could be faked -- not just by nefarious humans, but by AI? That's what researchers from University of Chicago tried to do, with surprising results. Not only did the Yelp restaurant reviews written by their neural network manage to pass for the real thing, but people even found the posts to be useful.


Google Will Soon Display Restaurant Wait Times

The tech giant plans to roll out an update that will display realtime wait estimates for restaurants directly on business listing pages, allowing people to see how long they’ll have to wait for a table. Users will have access to this feature through Google Search, and eventually Google Maps.


Inside the 'dark kitchens' shaking up London food delivery

Takeout delivery company Deliveroo has set up "dark kitchens" around London called Editions. Established restaurants take over pods, kit them out and prepare food that's picked up by drivers and shipped out to surrounding residential areas.


A dumpling served by a robot? Wow Bao gives Chicago its first fully automated eatery

Wow Bao is set to open a new location that will be missing something big: waitstaff.

Customers will order and pay at a kiosk and pick up their food from one of a dozen LED-lit cubbies, which will display their name on an LCD screen when their food is ready. Wow Bao is also introducing a new app in tandem with the Near North restaurant so visitors can order on their phones.


The future of technology in the restaurant industry in Toast's 3rd annual report 

  • 95% of restaurateurs agree that technology improves business efficiency
  • 81% of diners used a restaurant's website to place an online order
  • 78% of restaurateurs look at metrics and finances every day 




This newsletter is curated and published by OrderParrot, the world’s leading provider of restaurant chatbots. OrderParrot helps restaurateurs and franchises grow their business by providing them with artificial intelligence software and automation tools to improve hospitality and dining frequency.

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