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EDITORIAL
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Thoughts From the Curators
Are mobile apps dead? According to comScore, the majority of U.S. consumers download zero apps per month. The report seems to be inline with our own observations: we still use apps like email, text, maps, and social media, we're just not trying new ones. It probably isn't a good time to develop an app if you don't already have one.
The report also reveals that a staggering 81% of U.S. smart phones have Facebook installed. Nearly all the successful restaurants we've interacted with benefit from word-of-mouth or advertising via social media. Those online reviews are here to stay whether we like it or not.
As always, if you like this newsletter, please subscribe/forward to your colleagues!
- Restaurant Tech Monthly
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Domino’s and Ford will test self-driving pizza delivery cars
Ford and Domino’s Pizza are teaming up to test self-driving pizza delivery cars in Michigan, as part of an effort to better understand how customers respond to and interact with autonomous vehicles.
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Why Some Restaurants Are Cutting Ties With Mobile Ordering Apps
As third-party food apps continue to consume each other in the fight for delivery domination, casual restaurants appear to be doing some streamlining of their own. Restaurants like Proposition Chicken and Presidio Pizza Company in San Francisco are pulling back from order, pay, and delivery apps, Reuters reports, because they often increase costs and complicate restaurant operations.
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Restaurants are Facebook-stalking customers to shape their dining experiences
It turns out restaurants shouldn’t just go with their guts, not if they are serious about boosting the quality of their business and service.
Just as media outlets and retail companies have embraced technologies to better track and analyze their customers, restaurateurs are striking down a similar path. They are doing so with the aid of third parties with names such as Salido, Upserve, OpenTable, and Avero—all of which dig deep into cyberspace to, among other things, build detailed diner dossiers.
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Flippy, the hamburger cooking robot, gets its first restaurant gig
No surprise, Caliburger is the first restaurant to get its hands on a Flippy. The fast casual restaurant has started demoing the robot in its Pasadena location — Miso’s home turf. The company was an early investor in the startup — in fact, according to CEO and co-founder David Zito, the restaurant actually helped inspire Flippy’s current functionality as a burger flipping ‘bot during early conversations with the startup.
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These are the 10 most popular mobile apps in America
Between smartphones and tablets, Americans spend more than half of their digital media consumption time — 57 percent — in apps, according to comScore’s annual U.S. mobile apps report. That’s about the same as a year ago — evidence that the dramatic shift to mobile has now leveled out in the U.S.
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Amazon Is Hungry: Why Chipotle And Shake Shack Will Be Delivered To Your Door
Last week, online giant Amazon announced it is partnering with Olo, an online restaurant platform to integrate Olo’s customers—which include favorite food chains like Shake Shack, Chipotle, Five Guys, Cold Stone Creamery and Jamba Juice, just to name a few—with Amazon Restaurants.
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